We stand behind the quality of our cricket equipment. All products come with manufacturer warranties against defects in materials and workmanship.
English Willow Bats: 12 months against manufacturing defects
Kashmir Willow Bats: 6 months against manufacturing defects
Junior/Youth Bats: 6 months against manufacturing defects
*Excludes damage from normal wear, impacts, or misuse
Helmets: 24 months against structural defects
Pads & Gloves: 12 months against manufacturing defects
Wicket Keeping Gear: 12 months against manufacturing defects
*Subject to proper care and maintenance
Cricket Clothing: 6 months against material defects
Cricket Shoes: 6 months against sole separation and material defects
*Excludes normal wear and tear
Bat Grips: 3 months against adhesive failure
Kit Bags: 12 months against zipper and material defects
Training Equipment: 6-12 months depending on product
Contact our customer service team with your order number, product details, and description of the issue.
We may request photos of the defect and your original purchase receipt or order confirmation.
Our team will assess your claim and determine if it's covered under warranty.
If approved, we'll arrange repair, replacement, or refund as appropriate.
Oil regularly, store in protective cover, avoid exposure to extreme temperatures.
Clean after use, allow to dry completely, store in cool, dry place.
Follow care label instructions, avoid harsh chemicals, proper storage.
For high-value cricket bats and equipment, we offer extended warranty options that can extend coverage up to 2 years beyond the standard warranty period.
Ask about extended warranty options when making your purchase or contact us for details.
For all warranty claims and questions, contact our customer service team.
Phone: 07897813165
Email: info@sportsdevil.co.uk
Store Address: 309 Kingstanding Rd, Birmingham B44 9TH
Please have your order number and product details ready when contacting us.