Returns & Exchanges

30-Day Return Policy

We offer a 30-day return policy on most items. Items must be returned in original condition with all tags and packaging intact.

What Can Be Returned

✓ Eligible for Return

  • • Cricket bats (unused, in original condition)
  • • Protective equipment (unopened packaging)
  • • Clothing and footwear (with tags)
  • • Training equipment
  • • Accessories and grips

✗ Not Eligible for Return

  • • Custom-made equipment
  • • Personalized items
  • • Used protective equipment (hygiene reasons)
  • • Sale/clearance items (unless faulty)
  • • Items damaged by misuse

How to Return an Item

Step 1: Contact Us

Email us at info@sportsdevil.co.uk or call 07897813165 with your order number and reason for return.

Step 2: Get Return Authorization

We'll provide you with a return authorization number and return instructions.

Step 3: Package Your Return

Pack items securely in original packaging with all tags and accessories included.

Step 4: Send Your Return

Ship to the address provided or drop off at our Birmingham store during business hours.

Exchanges

We're happy to exchange items for different sizes or colors, subject to availability.

Size Exchange Policy

For cricket bats and protective equipment, we offer free size exchanges within 14 days of purchase if the item is unused and in original condition.

Refund Information

Processing Time

Refunds are processed within 5-7 business days of receiving your return.

Refund Method

Refunds will be issued to the original payment method used for the purchase.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Damaged or Faulty Items

If you receive a damaged or faulty item, please contact us immediately.

Phone: 07897813165

Email: info@sportsdevil.co.uk

We'll arrange collection and provide a full refund or replacement at no cost to you.

Need Help?

Our customer service team is here to help with any return or exchange questions.

Store Address: 309 Kingstanding Rd, Birmingham B44 9TH

Phone: 07897813165

Email: info@sportsdevil.co.uk